Community Health Representative (CHR) Supervisor

Program:	Fallon Tribal Health Center	Salary Grade:	GS – 12
Supervisor:	Associate Director-Community Health	Salary Range:	$19.38 – $23.14
FLSA Status:	Exempt      Non-Exempt     Public Safety	Position Type:	Regular Full-Time

POSITION DESCRIPTION

The CHR Supervisor assures that each CHR’s Scope of Work is in compliance with the guidelines established by the Fallon Tribal Health Clinic; serves as CHR when necessary, providing community health and in-home health services to the elderly, disabled and other eligible patients that cannot provide for themselves.  The CHR Program endeavors to provide quality outreach health care services and health promotion/disease prevention services to American Indians and Alaska Natives within the communities of on the Fallon Paiute-Shoshone Tribal Reservation and Colony.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Maintain the confidentiality, security and integrity of the patient’s care and information.
2. The CHR Supervisor is responsible for assuring that each CHR/Transporter submits program data as required.
3. The CHR Supervisor assesses, updates, and evaluates the training needs of CHRs and assures that each CHR is properly trained consistent with the CHR’s contract and scope of work.
4. CHR Supervisor facilitates coordination and effective interaction between Tribal Program CHRs.
5. Provides close supervision of CHRs, which includes services performed, reporting requirements, and continuing education requirements.
6. Endures effective provision of program services including in-home health care to patients as per treatment plan established and reviewed by Physician/Medical Director or Public Health Nurse, health education/counseling, case management and coordination, transportation and delivery.
7. Assist clients who are applying for Social Security, Medicaid, and Medicare etc.
8. Assist with arranging medical appointments and transportation.
9. Meet with Public Health Nurse and clinic Physician on a routine basis  (at least monthly) to review client treatment plans.
10. Prepare and submit a monthly narrative report to Associate Director of Business Services
11. Responsible for submitting patient care complaints (PCC’s) into RPMS database.
12. Document all care and treatment given on a daily basis.
13. Prepare PCC and Super bill for medical record.
14. Respond to all patient inquiries and refer to appropriate resource if needed.
15. Serve as liaison between the people in the community, clinic staff and health resources.
16. Accompany patients to medical appointments, clinic visits or Health Facilities as needed.
17. Responsible for transporting passengers.
18. Responsible for clinic vehicle to be in good running condition at all times.
19. Maintain appropriate, accurate travel records.
20. Act as clinical staff when needed and within scope of practice.
21. Develops a quality assurance activity in the CHR program using an internal monitoring system and initiating a corrective action plan.
22. Other job-related duties as assigned by the Supervisor.

QUALIFICATION REQUIREMENTS

1. High School Diploma or GED equivalent.
2. Must have current CPR and First Aid Certification, or willing to be certified within two (2) months.
3. Must have a valid Nevada driver’s license and be insurable under the tribal vehicle insurance policy.
4. Prefer a minimum of two (2) years experience in the CHR field.
5. Must meet training requirements such as driver safety, defensive driving, ADA training and others as required.

KNOWLEDGE, SKILLS & ABILITIES

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• Ability to maintain accurate client records.
• Knowledgeable of Privacy Act and able to maintain confidentiality of records.
• Ability to do vital signs and properly use equipment; to perform assessments and develop SOAP format written Assessment Plan.
• Must have good communication skills and the ability to motivate patients and interpret for them.
• Ability to work with Tribal Members on an individual or group basis.

EMPLOYMENT INFORMATION

Fallon Paiute-Shoshone Tribe and Native American/Indian Preference;  Employment preferences to members of the Fallon Paiute-Shoshone and to members of federally-recognized Indian Tribes shall apply to this position pursuant to the Tribe’s Personnel Policies.  Persons of Tribe and/or Indian ancestry and wish to claim these employment preferences should submit a copy of the Tribal Enrollment Card/Certification indicating the name of the Tribe they are enrolled with.

U.S. Veteran’s Preference;  Preference to opportunities to veterans honorably discharged from the United States Armed Forces shall apply to this position pursuant to the Tribe’s Personnel Policies.

Equal Opportunity Employer;  The Fallon Paiute-Shoshone Tribe does not discriminate on the basis of race, color, national original, sex, religious preference, age, handicap, marital status, political preference, genetics or membership or non-membership in any employee organization, except as allowed by Federal and/or Tribal Law.

Drug Free Workplace; The Fallon Paiute-Shoshone Tribe is a drug-free workplace.  All employees are subject to a pre-employment and random drug screens.

Driving Record; Employees must have a valid Nevada Driver’s License and be insurable under the Tribe’s vehicle insurance program, must also provide a DMV printout annually for those employees who drive Tribal vehicles.

Background Checks; All employees must be able to pass a background check per the Tribe’s Background Check Policy.

Position Description Limitations; this position description does not constitute an employment agreement between the Tribe and the employee, and is subject to change by the Council as the needs of the Tribe and the requirements of the job change.  This position description is not intended to present a descriptive list of the range of duties performed by any employee in this position and is not intended to reflect all duties performed within the position.